Cookie Policy
How we use cookies and similar technologies
Learn about the cookies we use and how to manage your preferences
Last Updated
September 2025
What Are Cookies?
Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.
Cookies allow us to recognize your device and store some information about your preferences or past actions on our website. This helps us provide you with a better, more personalized experience.
Types of Cookies We Use
Essential Cookies (Always Active)
These cookies are necessary for the website to function properly and cannot be disabled.
- Session Management: Keep you logged in during your visit
- Security: Protect against cross-site request forgery attacks
- Form Data: Remember information you've entered in forms
- Cookie Consent: Remember your cookie preferences
Performance and Analytics Cookies
These cookies help us understand how visitors interact with our website.
- Google Analytics: Tracks website usage and visitor behavior
- Page Performance: Monitors website loading times and errors
- User Journey: Understands how users navigate through our site
- Feature Usage: Tracks which features are most popular
Retention Period: Up to 2 years
Functional Cookies
These cookies enable enhanced functionality and personalization.
- User Preferences: Remember your language and region settings
- Form Auto-fill: Remember information for easier form completion
- Chat Support: Enable live chat functionality
- Accessibility: Remember accessibility preferences
Retention Period: Up to 1 year
Third-Party Cookies
Some cookies on our website are set by third-party services. We use these services to enhance your experience and improve our website:
Google Analytics
Helps us understand website usage patterns and improve user experience.
Privacy Policy: Google Privacy Policy
Microsoft Application Insights
Monitors website performance and helps us identify and fix issues.
Privacy Policy: Microsoft Privacy Statement
Managing Your Cookie Preferences
Our Cookie Consent Banner
When you first visit our website, you'll see a cookie consent banner that allows you to:
- Accept all cookies
- Accept only essential cookies
- Customize your preferences for different cookie types
- Learn more about each cookie category
Browser Settings
You can also manage cookies through your browser settings:
- Chrome: Settings → Privacy and Security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions → Cookies and site data
Important Note
Disabling certain cookies may affect website functionality. Essential cookies cannot be disabled as they are necessary for basic website operation.
Data Processing and GDPR
Under GDPR, we process cookie data based on the following legal grounds:
- Consent: For non-essential cookies, we obtain your explicit consent
- Legitimate Interest: For essential cookies needed for website functionality
- Contract Performance: For cookies necessary to provide our services
You can withdraw your consent at any time by updating your cookie preferences or contacting us directly.
Data Retention
Different types of cookies are retained for different periods:
Your Rights
You have the following rights regarding cookies and related data:
- Right to Consent: Choose which cookies to accept
- Right to Withdraw: Withdraw consent at any time
- Right to Access: Request information about cookies we use
- Right to Delete: Request deletion of cookie data
- Right to Object: Object to processing for legitimate interests
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. When we make material changes, we will:
- Update the "Last Updated" date at the top of this policy
- Notify you through our website or email
- Request renewed consent where required by law
Contact Us About Cookies
If you have questions about our use of cookies or wish to exercise your rights
Data Protection Team
Postal Address
The Elms Rathbridge Demesne
Whitesland Kildare
Co. Kildare R51PT16
Ireland
Quick Response: For cookie-related questions, we typically respond within 3 business days.