Privacy Policy

1. Introduction

Reliable Healthcare ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

• Name and contact details (email, phone number, address)
• Professional information (CV, qualifications, work history)
• Employment preferences and availability
• Identification documents for verification purposes

Automatically Collected Information

• IP address and browser information
• Device and operating system details
• Cookies and usage data
• Pages visited and time spent on our website

3. How We Use Your Information

We use your information to:

• Match healthcare professionals with suitable employment opportunities
• Process job applications and facilitate recruitment
• Verify qualifications and conduct background checks
• Communicate about job opportunities and our services
• Comply with legal and regulatory requirements
• Improve our website and services

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

• Consent: When you explicitly agree to our processing
• Contract: To fulfill our services to you
• Legal Obligation: To comply with laws and regulations
• Legitimate Interests: To operate our business effectively

5. Data Sharing and Disclosure

We may share your information with:

• Potential employers (with your consent)
• Regulatory bodies and government agencies as required
• Professional service providers (legal, accounting, IT support)
• Third-party services for background checks and verification

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption of sensitive data
• Secure servers and databases
• Regular security assessments
• Limited access to personal information
• Staff training on data protection

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, typically:

• Active candidates: Duration of job search plus 2 years
• Placed candidates: Duration of employment plus 7 years
• Unsuccessful applications: 6 months
• Marketing communications: Until you unsubscribe

8. Your Rights (GDPR)

Under GDPR, you have the right to:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data
• Restriction: Request limited processing of your data
• Portability: Receive your data in a portable format
• Object: Object to certain types of processing
• Withdraw Consent: Withdraw consent at any time

9. Cookies

We use cookies to enhance your browsing experience. You can control cookie preferences through our cookie consent banner or your browser settings. For more information, see our Cookie Policy.

10. International Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses.

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

14. Supervisory Authority

You have the right to lodge a complaint with the Irish Data Protection Commission: